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Exam MB-920: Microsoft Dynamics 365 Fundamentals Finance and Operations Apps (ERP) (beta)
Skills measured
• Describe Dynamics 365 Supply Chain Management (25-30%)
• Describe Dynamics Finance (20-25%)
• Describe Dynamics 365 Commerce (10-15%)
• Describe Dynamics 365 Human Resources (5-10%)
• Describe Project Operations (10-15%)
• Describe shared features (10-15%)
Details Topics are:
Describe Dynamics 365 Supply Chain Management (25-30%)
Identify general capabilities
describe manufacturing types including Discrete, Lean, and Process manufacturing
describe production control elements including bills of materials (BOMs), formulas,
Kanban’s, resources, and routing
describe product master records and product variants
Describe warehouse and inventory management capabilities
describe costing methods including standard costing, weighted averages, last-in-first-out
(LIFO), and first-in-first-out (FIFO)
describe use cases for Warehouse Management System (WMS)
describe purchase orders, item arrival journals, and cross-docking
describe inventory reservations, picking and packing, replenishment, and shipments
describe inventory counting and inventory on-hand concepts
describe quality management capabilities
describe warehouse configuration options including layout, stocking limits, and location
profiles
Describe manufacturing strategies
describe manufacturing strategies including make to order (MTO), make to stock (MTS),
and configure to order (CTO)
describe item tracking and tracing processes
describe tools that can be used to manage shop floors
Describe enterprise asset management capabilities
describe enterprise asset management concepts
describe the work order lifecycle including work order scheduling, preventative work
orders, corrective work orders, and inspections
describe vendor warranty agreements including full and partial agreements
Describe Dynamics Finance (20-25%)
Describe the Dynamics 365 Finance features
describe use cases for legal entities
describe how Dynamics 365 Finance handles regional tax reporting requirements
describe cost accounting concepts
Describe general ledgers
describe charts of accounts including main accounts, balance sheets, and income
statements
describe financial dimensions and dimension set concepts
describe periodic financial processes
Describe accounts payables and accounts receivables
describe core accounts payable components including vendors, purchase orders, and
vendor invoices
describe vendor payments and settlements including three-way matching concepts
describe core accounts receivable components including customers, customer invoices,
and free text invoices
describe credit and collection processes
Describe related finance components
describe cash and bank management concepts
describe expense management including cash advances and mobile workspaces
describe fixed asset management, and fixed asset creation, acquisition, and depreciation
describe budgeting capabilities
Describe Dynamics 365 Commerce (10-15%)
Describe Dynamics 365 Commerce capabilities
describe retail channels including call centers, Cloud Point-Of-Sale (CPOS), and Modern
Point-Of-Sale (MPOS)
describe channel management concepts
describe Distributed Order Management (DOM)
describe product assortments
describe customer loyalty concepts
describe how Dynamics 365 Commerce uses Dynamics 365 Customer Insights to create
personalized customer experiences and provide product recommendations
describe how Dynamics 365 Commerce uses Retail Analytics to provide centralized retail
data management
Describe Dynamics 365 Fraud Protection
describe how Dynamics 365 Fraud Protection evaluates purchase transaction to reduce
fraud losses and increase bank acceptance rates
describe how Dynamics 365 Fraud Protection prevents unauthorized account creation,
account takeovers, and fraudulent account access
describe how Dynamics 365 Fraud Protection prevents loss related to fraudulent returns
and discounts, identifying the risk of loss to a business, and identifying anomalies in
merchandise discounting and returns
Describe Dynamics 365 Human Resources (5-10%)
Describe core capabilities
describe compensation and benefits capabilities
describe compliance features
describe performance management capabilities
Describe personnel management capabilities
describe self-service capabilities
describe leave and absence capabilities
describe employee training and certification features
identify integration options between Dynamics 365 Human Resources and LinkedIn
Describe Project Operations (10-15%)
Identify Project Operations capabilities
describe project-based services
describe project sales capabilities
describe project contract capabilities
describe project pricing capabilities
describe the project lifecycle including project invoicing and revenue recognition
Describe project planning and execution capabilities
identify project features including contracts, stages, team assignments, and fixed price
versus time and material estimates versus retainer contracts
describe project team management capabilities including allocation methods, resource
scheduling, and skills
describe project schedule management capabilities including tasks, subtasks,
assignments, and project plan management
describe project cost tracking capabilities including time and expense costs
Describe shared features (10-15%)
Describe reporting capabilities
describe built-in reporting capabilities including workspaces
describe options for exporting data to Microsoft Excel
describe options for analyzing data by using Power BI
Describe integration options
describe Microsoft Teams integration capabilities
describe use cases for integrating with Microsoft Excel and Microsoft Word
describe options for managing documents by using SharePoint Online
describe email integration capabilities
Exam having 45 questions, duration was 60 minutes