Dynamics AX CRM and Dynamics CRM Differences and Similarities
Dynamics AX CRM and Dynamics CRM Differences and Similarities Beyond a near identical name, what Dynamics CRM and Dynamics AX CRM have in common is support for the most common customer facing business processes — from the three pillars of a CRM (sales, marketing and service) to the most routinely used processes such as account/contact/activity/opportunity/case/campaign…